POLICIES & TERMS

Once your session is booked, there are no refunds. You are, however, more than welcome to reschedule. Failure to attend your session without notice  will result in a charge of the full session. If you arrive more than 15 minutes late to your appointment, we will need to reschedule as sessions will not be prolonged past the 60 minute appointment time and we cannot determine your results in less than 45 minutes. Should we need to reschedule due to a 15+ minute late arrival or no show, there will be a 20% fee of the original service cost to re book.  Please give me 24 hours notice of any rescheduling needs. We may need to reschedule due to weather deterring the natural light needed to determine your results. It is rare, but possible. If you will be bringing children who cannot care for themselves to your appointment, please make sure another adult attends to care for them as our session requires both of our full attention to get the best experience and results. Thanks for understanding.